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Core Online Solutions (Episys)Together, Synergent and Symitar bring powerful core processing to credit unions in New England and New York. A recently renewed partnership agreement means that credit unions who wish to offer the Episys® Core Processing Platform in a service bureau environment will be served by Synergent, the #1 provider of Outsourced Core Data Processing to credit unions in the northeast, while those wishing to operate the platform in-house will be served by Symitar, the #1 Core Credit Union Core Processor in the nation.
“This partnership positions both organizations to build on each other’s core expertise and support credit union growth solutions and efficiencies to better serve members.”
-John Murphy
President/CEO
Synergent
Episys is full featured to drive efficiencies.
Episys has deep and broad capabilities including application processing, deposit and loan account processing, general ledger, payroll, back office functions, integrated budgeting and flexible reporting options.
Building upon this powerful core system the typical Synergent implementation adds even greater efficiencies by including customization within the system itself that provides automated application workflows, along with the associated set of electronic forms and receipts based on your credit union's internal operational procedures.
Add document scanning functionality, electronic signatures and an optical storage system, and you have a tightly integrated, streamlined, nearly paperless solution. Member service will be improved by giving your staff access to more complete information during front-line activities, increasing the speed to process transactions, and dramatically increasing the speed with which your credit union can bring new products to market.
When it comes to service, Synergent understands credit unions.
Our staff is organized to work with your credit union to plan for and execute a successful conversion and implementation, train your staff on the use of Episys, provide day-to-day on ongoing support and work with you to define and deliver any special projects.
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Extend Your Credit Union Staff with our Service
“At every point throughout Synergent’s assistance we were kept informed and were left with the feeling that we were the top priority for these individuals. The staff was so patient and supportive, making us feel like we would reach a resolution even though at the moment it felt like we wouldn't. Their concern for resolving our issue was genuine. They knew exactly what resources to call upon to help us analyze the situation.”
Mary Carrozza
Operations Manager
Mass Bay Credit Union
South Boston, MA
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