Monday, July 12, 2010 At a time where fraud and ID theft are on the rise, Synergent is helping credit unions ensure that their members' identity is safe with eID Scanning Technology. eID scanning verifies members' identity using ScanShell 800 with OCR scanners to scan IDs such as a driver's license or state ID and store the ID in CU Archives, Synergent's optical storage and retrieval system.
"Whether it be during the Account Opening Process, the Loan Application Process, or when conducting daily transactions, the eID Scanning functionality means credit union staff only have to ask for the member's identification one time to scan into the archives," Nick Chasse, Sales Support Coordinator for Synergent Technology Services, explained. "Once scanned, the HTML ID retrieval screen uses the integration capabilities of Episys to seamlessly pull the scanned identification from CU Archives and display to the credit union staff member servicing the member."
Synergent has also developed an HTML ID retrieval screen, which was built using feedback and suggestions from credit union users. "The goal of this tool is to provide credit union staff with a means of quickly verifying a member's identity, while still having the required information in front of them to answer questions and service the member. The screen provides a great snapshot of the member, including some of the services used at the credit union, access to notes, comments and other account activity, such as pending ACH items, and much more!"
The product was recently showcased by Synergent at the Maine Credit Union League's Annual Meeting & Convention, where it was met with much interest from attendees. Chasse said that beyond the benefits of identity theft protection, the product also highlights the many ways Episys can add efficiencies to credit union operations, explaining,"I think the HTML ID Retrieval screen feature showcases the flexibility of Episys and provides a refreshing look and feel."
For more information on Synergent Technology Services, please contact Dale McElhaney,dmcelhaney@synergentcorp.com, or Fred Barber, fbarber@synergentcorp.com. |
