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Our Service Bureau Enhances Episys
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Synergent Enhances Episys so credit union CEOs and IT staffs sleep better at night

Synergent offers the same Episys solution available to in-house users and more with our service bureau:

Operational Expertise

  • 24/7 monitoring with a full service operational center*
  • Experienced, round-the-clock staffing
  • Business Continuity Center
  • Disaster Recovery
  • SAS70 Synergent coordinates and distributes for all users
  • Batch automation
Value- Added Solutions
  • Fully-developed Episys modules, such as Account Cross Sell, Member Business Services, Account-to-Account Solution
  • Opening Act (online account opening/lending)
  • Episys Integrated Solutions, such as Jack Henry ProfitStars, Business Analytics, Relationship Profitability Management
  • Managed integration for niche third party solutions
  • Vast SymForm library for operational-efficient forms
  • BSA reports
  • Synergent-created reports
  • Online Check Reconciliation
  • Point:Access for reports and data mining
  • Additional third party offerings
Value-Added Services
  • Dedicated Account Relationship Manager and support team
  • Custom programming
  • Ongoing training with Learning Center
  • Real-time issues management with CUTRAC
*Synergent partners with SMA and OpCON/xps.  Click on the links below to view our case studies.


How Synergent and SMA and OpCON/xps work together for greater efficiencies

Credit Union Tech-talk Vendor Case Study
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