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Technology Services We provide Symitar’s industry-leading Episys®, the most powerful, stable and flexible core processing platform available, with enhanced efficiencies and broad functionality that gives your credit union the freedom to focus on what you do best - serving your members.
- Supported with world-class service
- Our ticketing system, CUTRAC and credit union staff trainings via Synergent’s Learning Center, contribute to the strength of our support system, keeping you and your staff informed of projects, incidents, and updates
- We also provide an ease of integration and economies of scale with flexible growth modules, like Opening Act online account opening and funding, and new products, like Shared Branching kiosks
- Provides the greatest level of connectivity
- Offers the most stable and secure processing environment
- Core processing supported by a comprehensive Business Continuity Plan
- We provide perpetual training, understanding that how to use technology is as important as the technology itself
Episys is powered by Symitar, a wholly-owned subsidiary of Jack Henry & Associates. |
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The Best of Both Worlds: Service and Technology
For Merrimack Valley FCU, one call to Synergent provided a solution that was a foundation for a lasting partnership. While the credit union had utilized the Episys platform for over 10 years prior to coming on to Synergent, they experience numerous new efficiencies as a result of the partnership.
Peter Matthews, President and CEO of Merrimack Valley FCU, said their goals for a better service provider were realized as soon as they contacted Synergent. “We were seeking more timely and customized service. We have great software and customized service now with Synergent – the best of both worlds.”
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