Preferred Vendors and Products

Synergent’s success is built upon the foundation of offering credit union solutions that integrate seamlessly with virtually any third-party vendor product.  While not meant to be an exhaustive list, this summary highlights the third-party vendors and products that we most often partner with in our service solution offerings.

Preferred vendors are denoted in bold type.

Member

ACCOUNT OPENING:

Opening Act (MeridianLink); Enhanced Member Application (EMA); Member Application Worksheet

MEMBER VERIFICATION:

Episys OFAC; CBC Innovis; ChexSystems

ADDRESS VERIFICATION:

jhaAddress Verify

CREDIT BUREAU RETRIEVAL:

Experian; Equifax; TransUnion

SALES, MRM, PROFITABILITY:

Account Cross Sell (ACS); Re Analyzer; Relationship Profitability Manager (RFM); Synapsys

Loan Servicing

CONSUMER SERVICING:

Episys

MORTGAGE SERVICING

Episys; CUSO Mortgage; FICS Mortgage Servicer

COMMERCIAL SERVICING:

FICS

Loan Support

COLLECTIONS:

Episys

COLLATERAL MANAGEMENT:

Episys; Allied CPI; State National CPI; SWBC CPI; FDI Collateral Manager

CREDIT BUREAU REPORTING:

Experian; Equifax; Innovis; TransUnion

Loan Origination

CONSUMER ORIGINATION:

Opening Act (MeridianLink); Enhanced Loan Application (ELA)

MORTGAGE ORIGINATION:

Lending QB; FICS Loan Producer

INTERNET LENDING:

Opening Act (MeridianLink); PSCU Total Member Care

Payments and Processing

ITEM PROCESSING:

Synergent Payment Services; any draft processor

NON-CHECK BATCH PROCESSING:

Fed ACH; various payroll

ELECTRONIC TRANSFERS / WIRES:

Episys

CHECK ORDERING:

HarlandClarke American; Harland Liberty; Deluxe

Direct Banking

ONLINE ACCOUNT OPENING:

Opening Act (MeridianLink); PSCU Total Member Care; Access Softek OAO

ONLINE BANKING:

Alogent Digital; Access Softek Orpheus; NTMC; Malauzai; Intuit Digital Insight; Funds Xpress; Harland Cavion; ORCC; PM Systems

TELEBANKING:

JHA iTalk; Fiserv Maxxar

BILL PAY:

iPay Solutions; PSCU; ORCC; FIS; CheckFree (Fiserv); Metavante

MOBILE BANKING:

Access Softek; CO-OP

Financial Management

GENERAL LEDGER:

Episys; Prologue; IPS Sendero; Wisdom; FDI (Harland)

ASSET LIABILITY MANAGEMENT:

PROFITstar; BRICK; CUPRO; Eascorp; Farin Foresight; First Empire; IPS Sendero Vantage

BUDGETING:

Episys; PROFITstar

ACCOUNTS PAYABLE:

Episys

CASH LOGISTICS:

CETO

Data Management

REPORTING:

Advanced Reporting for Credit Unions (ARCU); Point:Access; EasyWriter

WAREHOUSE AND DASHBOARDS:

Advanced Reporting for Credit Unions (ARCU)

REAL-TIME INTEGRATION:

SymConnect; SymXchange

BACKUP AND REPLICATION:

Episys Failover

JOB SCHEDULER:

SMA OpCon

DIGITAL MARKETING:

DeepTarget 

FRAUD DETECTION:

Verafin

ATM and Debit Cards

REAL TIME TRANSACTIONS/MAINTENANCE:

Synergent Payment Services; Fiserv EFT; Vantiv; FIS

PLASTIC ORDERING:

Gemalto (Shoreline); EFT Source; Vantiv; Datacard; Output Solutions

INSTANT ISSUE:

Gemalto; EFT Source; AB Note; TRISM; Magtek; Datacard

Credit Cards

PROCESSING:

Synergent Payment Services; FIS; JHA Payment Processing Solutions; Fiserv

Statements and Notices

STATEMENTS AND eSTATEMENTS:

Synergent Marketing Services; Synergent Enhanced Statements

NOTICES:

Synergent Marketing Services

Teller Automation

CASH DISPENSER/RECYCLER:

CFM/Cash Automation; Delarue; Diebold; NCR; Twin Safe; Cash Connect

ITEM CAPTURE:

VSoft; Ensenta (Mobile/ATM)

SHARED BRANCHING:

CO-OP CUSC NGN

Document Management

ECM, COLD, ARCHIVING:

Synergy

REMOTE SIGNATURE:

DocuSign

FORMS:

CUNA Mutual; SymForm; ConMar; Loanliner; Oaktree

Cloud & Managed Services

MANAGED SECURITY, CLOUD SERVERS, NETWORK MONITORING, DATA STORAGE, ENTERPRISE INTEGRATION:

Reliable Networks

Telecom

HOSTED FAX AND PBX PHONE SYSTEMS, COLOCATION, WEBSITE HOSTING, WIDE AREA NETWORKING (WAN), LOCAL AREA NETWORKING (LAN), SITELINK IP:

OTT Communications