Synergent Announces Leadership Changes

Synergent, along with the Maine Credit Union League, has made changes to its senior leadership team. The changes are geared to improving “speed to market, product development, and coordination of services.” “With rapidly evolving consumer expectations, credit unions must be able to deliver the right service, at the right time and in the right place wherever… Read more »

How To Communicate With Members About Your Digital Offerings

Mobile banking. Person-to-person (P2P) payments. Personal financial management (PFM) tools. Online membership and loan applications. EMV. Bill payment. E-statements. Internet banking. Core processing changes. Credit unions are delivering so many products today digitally. In fact, many of the products themselves ARE digital or technology-oriented. The problem for credit unions, however, is that not all of… Read more »

Symitar, Synergent Broaden Scope of Core Processing Partnership

Synergent is expanding Episys services to credit unions beyond the Northeast.  Jack Henry & Associates, Inc. is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division has announced the expansion of its successful 15-year partnership with Synergent. Synergent serves more than 200 credit unions today with comprehensive… Read more »

Oxford FCU Renews 10-Year Core Processing Agreement

Synergent is pleased to announce that Oxford Federal Credit Union has signed a ten-year renewal agreement for the Symitar Episys Core Processing Solution with Synergent Technology Services. Oxford FCU is also a client of Synergent’s Marketing and Payment Services. Based in Mexico, Maine, the credit union has $180 million in assets and 16,853 members. Synergent is pleased to continue the long-term partnership with… Read more »

Clearing the Programming Backlog

Is your staff maxed out? Do you need more help writing and integrating code for the latest third-party product? Would you like to develop core data reports that can guide your credit union decision making? If you answered “yes” to any of these questions, Synergent is here to help! Professional Services was established in response… Read more »

Data and the New Marketing

Marketers realize how much their roles have evolved in the past few years. They have gone from direct mail, newspaper, billboard, TV, and radio to the new marketing–Google, social media, email, content, inbound, geo, and mobile marketing. Today, digital channels are driving your marketing budgets and plans, and they were emerging just ten years ago. These changes… Read more »

How Digital Transformation Affects Your Strategic Plan

The digital world we live in is changing everything. Some experts even refer to this as the Digital Transformation. Whether it is the Internet of Things, self-driving cars, voice-activated technology, artificial intelligence, or biometric banking, our society is changing. But is your strategic plan keeping pace? Here are four ways digital transformation should also be transforming… Read more »

Retooling Your Credit Union Marketing Plan For Success

It’s that time of year again. Time for credit union marketers everywhere to complete their marketing plans for 2018. But, if you begin and end your plan by simply retooling the previous year’s plan, sooner or later you’ll end up marketing to the sound of crickets. Gone are the days when you can rely on… Read more »

Strategic Planning – Going from “I Think” to “I Know”

A strategic focus is a necessity for any credit union seeking improvement. To set attainable goals requires a planning process that relies on learning from experience and accurate projections for the future. There are two ways to understand this history and set direction: one is to talk about what you think happened and will happen;… Read more »

Trend Talk Connects Payment Solutions with Marketing Member Solutions

Connecting the dots between payments, technology and marketing to help credit unions best serve their members is why there’s no place like Synergent. We streamline and simplify access to the products and services that credit unions need to conduct day-to-day business by being a single point of contact, along with being an industry-leader in providing… Read more »