Oswego County FCU Signs Seven-Year Agreement with Synergent

Synergent is pleased to announce that Oswego County FCU has signed a new seven-year agreement for the Symitar Episys Core Processing Solution with Synergent. Oswego County FCU also has signed an online services agreement, and will be partnering with Synergent for Electronic Check Collection, Share Draft Processing, Opening Act, Jwaala, and Bill Pay. Based in Oswego,… Read more »

How to Make Auto Loans Beyond the Point of Sale

“Joining forces with Synergent and using the data mining techniques that they have has allowed us to reach out to members after the sale.” – Deb Brown, Vice President of Sales and Lending, Oxford FCU Auto sales can be a finicky thing. Buying cycles, the economy, and the challenge of competing with the convenience of… Read more »

Synergent Honored at 2017 Best Places to Work in Maine Awards Banquet

On October 10, staff from Synergent traveled to the Augusta Civic Center for the 2017 Best Places to Work in Maine Awards Banquet. 80 companies in three size categories: small (15-49 U.S. employees), medium (50-249 U.S. employees) and large (250+ U.S. employees), were honored at this event, which included dinner and presentations highlighting the selected… Read more »

October is National Cyber Security Awareness Month

NEW: TREND TALK Video with Rebekah Higgins Did you know that October is National Cyber Security Awareness Month? This collaborative effort between the Department of Homeland Security and its partners, including the National Cyber Security Alliance, is dedicated to raising awareness about the vital role that cyber security plays in the lives of U.S. citizens. Synergent… Read more »

10th Annual Technology Workshop Focuses on “The Power of Partnership”

“The world is too complex to do it alone. We need a strong network of resources to get it done.” –Todd Mason, President/CEO, Synergent With “The Power of Partnership” as the timely theme of the 10th Annual Technology Workshop, a record number of credit unions who partner with Synergent were represented at the event. On September… Read more »

Transactional Data Mining Gets Results

Merrimack Valley CU Recaptures Auto Loans with Synergent’s TDM Data Strategy Using Synergent’s targeted ACH data mining strategy to maximize the return on their auto lending recapture campaign, Merrimack Valley CU experienced great success in increasing their auto loan portfolio by 44% over the prior year by! The “Love Your Loan” campaign has been so successful, it is featured… Read more »

Season of Thanks

Sharing traditions, giving to others, and indulging in special treats are a few themes recognizable to all during the holiday season. But how do you evoke this through a marketing campaign? Bayer Heritage FCU, headquartered in Proctor, WV with locations in five states, has had great success with their unique “Season of Thanks” campaign. Originally… Read more »

Synergent Equifax Data Breach Resource Page

On Thursday, September 7, 2017, the credit reporting agency Equifax announced the discovery of a data breach that occurred from mid-May through July 2017, potentially impacting up to 143 million U.S. consumers. The information accessed primarily included names, social security numbers, birth dates, addresses and, in some instances, driver’s license numbers. Additionally, about 209,000 credit card numbers… Read more »

CUbroadcast Interviews President/CEO Todd Mason

“The world is way too complex to do it alone, and nowhere is that truer than in technology. When you think about mobile banking, home banking, digital banking, payments and all the things that go into that, that’s compliance, that’s marketing, that’s technology, that’s security, that’s all of those elements that come into play. It’s… Read more »

From Coins to Cash to Cards

Did you know that debit card usage has surpassed coin and currency usage for the first time ever!? As we enter the third quarter of 2017, debit cards are reaching 66.3 billion transactions, while cash transactions total 65.9 billion transactions. While we don’t think any of our tried and true payment methods will be disappearing… Read more »