Credit Union Solutions

Synergent’s success is built upon the foundation of offering credit union solutions that integrate seamlessly with virtually any third-party vendor product.  While not meant to be an exhaustive list, this summary highlights the third-party vendors and products that we most often partner with in our service solution offerings.

Preferred vendors are denoted in bold type.

Learn More About Preferred Vendors and Integrations

Member

ACCOUNT OPENING:

MeridianLink Consumer; SymApp Enhanced Member Application (EMA)

MEMBER VERIFICATION:

Symitar OFAC; CBC Innovis; ChexSystems

ADDRESS VERIFICATION:

jhaAddress Verify

CREDIT BUREAU RETRIEVAL:

Experian; Equifax; TransUnion

SALES, MRM, PROFITABILITY:

Account Cross Sell (ACS); RefiAnalyzer; Relationship Profitability Manager (RPM); Synapsys

Loan Servicing

CONSUMER SERVICING:

Jack Henry™ Symitar®

MORTGAGE SERVICING

Jack Henry™ Symitar®; CUSO Mortgage; FICS Mortgage Servicer

COMMERCIAL SERVICING:

FICS

Loan Support

COLLECTIONS:

Jack Henry™ Symitar®

COLLATERAL MANAGEMENT:

Jack Henry™ Symitar®; Allied CPI; State National CPI; SWBC CPI; FDI Collateral Manager

CREDIT BUREAU REPORTING:

Experian; Equifax; Innovis; TransUnion

Loan Origination

CONSUMER ORIGINATION:

MeridianLink One; SymApp Enhanced Loan Application (ELA)

MORTGAGE ORIGINATION:

MeridianLink Mortgage; FICS Loan Producer

INTERNET LENDING:

MeridianLink One; PSCU Total Member Care

Payments and Processing

ITEM PROCESSING:

Synergent Payment Services; any draft processor

FASTER PAYMENTS

JHA PayCenter, RTP Receive, Zelle®

NON-CHECK BATCH PROCESSING:

Fed ACH; various payroll

ELECTRONIC TRANSFERS / WIRES:

Jack Henry™ Symitar®

CHECK ORDERING:

HarlandClarke American; Harland Liberty; Deluxe

Direct Banking

ONLINE ACCOUNT OPENING:

MeridianLink One; PSCU Total Member Care; Access Softek OAO

ONLINE BANKING:

Banno; Alkami; Alogent Digital; Access Softek Morpheus; Malauzai; Digital Insight; Funds Xpress; Cavion; ORCC

TELEBANKING:

JHA iTalk; Fiserv Maxxar

BILL PAY:

iPay Solutions; PSCU; ORCC; FIS; CheckFree (Fiserv); Metavante

MOBILE BANKING:

Access Softek MFM; Banno; Alkami

Financial Management

GENERAL LEDGER:

Jack Henry™ Symitar®; Prologue; IPS Sendero; Wisdom; FDI (Harland)

ASSET LIABILITY MANAGEMENT:

PROFITstar; BRICK; CUPRO; Eascorp; Farin Foresight; First Empire; IPS Sendero Vantage

BUDGETING:

Jack Henry™ Symitar®; PROFITstar

ACCOUNTS PAYABLE:

Jack Henry™ Symitar®

CASH LOGISTICS:

CETO

Data Management

REPORTING:

Advanced Reporting for Credit Unions (ARCU); EasyWriter

WAREHOUSE AND DASHBOARDS:

Advanced Reporting for Credit Unions (ARCU)

REAL-TIME INTEGRATION:

SymConnect; SymXchange

BACKUP AND REPLICATION:

 Symitar® Failover

JOB SCHEDULER:

SMA OpCon

DIGITAL MARKETING:

Banno; DeepTarget

FRAUD DETECTION:

Verafin Early Warning System

ATM and Debit Cards

REAL TIME TRANSACTIONS/MAINTENANCE:

Synergent Payment Services; Fiserv EFT; Vantiv; FIS

PLASTIC ORDERING:

Fiserv Output Solutions; Gemalto (Shoreline); EFT Source; Vantiv; Datacard; Output Solutions

INSTANT ISSUE:

Thales; EFT Source; CPI Card (Card@Once); AB Note; TRISM; TRISM; Entrust Datacard

Credit Cards

PROCESSING:

Synergent Payment Services; Fiserv; FIS; JHA Payment Processing Solutions

Statements and Notices

STATEMENTS AND eSTATEMENTS:

Synergent Marketing Services; Synergent Enhanced Statements

NOTICES:

Synergent Marketing Services

Teller Automation

CASH DISPENSER/RECYCLER:

CFM/Cash Automation; Talaris; Diebold; NCR; Twin Safe

ITEM CAPTURE:

VSoft; Ensenta (Mobile/ATM)

SHARED BRANCHING:

CO-OP Shared Branching

Document Management

ECM, COLD, ARCHIVING:

Synergy

REMOTE SIGNATURE:

DocuSign

FORMS:

TruStage; SymForm; ConMar; Oaktree; Wolters Kluwer

Cloud & Managed Services

MANAGED SECURITY, CLOUD SERVERS, NETWORK MONITORING, DATA STORAGE, ENTERPRISE INTEGRATION:

Reliable Networks

Telecom

HOSTED FAX AND PBX PHONE SYSTEMS, COLOCATION, WEBSITE HOSTING, WIDE AREA NETWORKING (WAN), LOCAL AREA NETWORKING (LAN), SITELINK IP:

OTT Communications