Due to an internal promotion, and our continued business growth, our Operations team is seeking a self-motivated, driven individual to provide exceptional customer service and maintain a current understanding of Synergent’s products and services while managing and maintaining relationships with our credit union partners. Travel up to 25% of the time is required in this role.
The successful candidate will possess the following qualifications, knowledge and/or experience:
- Maintain high-level relationships with assigned credit unions including executives and management.
- Assist with conversions process for newly assigned/merged credit unions, including post-conversion support to ensure all conversion-related issues are resolved.
- Demonstrate and discuss advantages to Synergent’s products and services , including appropriate pricing and detail information for new products while recognizing new add-on sales opportunities.
- Preparation of credit union user meetings, and attendance at meetings and conferences.
The ideal candidate will have experience in a data processing environment with solid customer service skills and the ability to work both independently and with a team. This position requires accounting, organizational and problem solving skills, with strong oral communication and presentation abilities. Candidates with two plus years’ experience within the financial services industry will be considered.
Members of the Synergent team provide a high standard of service to our clients; the right person will be equally committed to exceptional personal performance and customer service. A strong desire to address difficult problems, be a solid team player, and learn quickly are necessary to provide value to our new clients. In addition, you will be called upon to assist internal teams as well as current clients.
To apply, please submit a resume and cover letter including salary requirements to firstname.lastname@example.org. We look forward to hearing from you!