Webster First Signs Ten-Year Agreement with Synergent for Symitar Episys Core Processing

Synergent is pleased to announce that Webster First Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. This is an expansion of two existing relationships. Webster First already had partnered with Synergent for marketing and professional services and has been an in-house Symitar Episys core processing… Read more »

Time to Shine: Fostering the CU Experience

In the credit union industry and beyond, it’s all about the member experience. Going beyond your product offerings and branch locations, how do you make your members feel? Welcoming new members doesn’t end after their initial transaction is completed, and ensuring your loyal members are informed becomes more and more important over time. Onboarding and reboarding campaigns are… Read more »

Midcoast FCU Signs Multiple Renewal Agreements with Synergent

Synergent is pleased to announce that Midcoast Federal Credit Union has signed multiple service renewal agreements, including a seven-year renewal agreement for Symitar Episys core processing and three-year agreements for share draft processing, ECC, and debit card services. “Synergent has long been a trusted business partner and strong contributor to Midcoast’s success,” stated Joe Gervais,… Read more »

Oswego County FCU Completes Conversion to the Episys Core Processing Platform Through Synergent!

Synergent is pleased to announce that Oswego County FCU, has completed their conversion to the Symitar Episys® core processing platform through Synergent. As part of their new seven-year service agreement, Oswego County FCU also has partnered with Synergent for check processing, online banking, bill pay, electronic signature, and marketing services. Based in Oswego, NY, Oswego… Read more »

The Best Story You’ll Never Hear

Hope for the best, but prepare for the worst. When drafting a business continuity and disaster recovery plan, the hope is that the plan never has to be used. But when disaster strikes, and it needs to be used, and it is successful, it’s the best story you’ll never hear about on the news. You’ll… Read more »

1st Annual Connect User Conference Brings the Synergent Family Together

Whether it’s connecting with members, products, services, or vendors, when it comes to credit unions, this is an industry that is 100% dedicated to connecting with people and helping them succeed. At Synergent’s 1st Annual Connect User Conference, the day focused on Synergent staff connecting in person with the credit unions it collaborates with every… Read more »

Creative & Profitable Marketing Receives NEDMA Awards

On July 23, four campaigns entered by Synergent’s Corporate Marketing and Marketing Services divisions were recognized with Awards for Creative Excellence from the New England Direct Marketing Association (NEDMA) at their 37th Annual Awards Show and Dinner at District Hall in Boston, MA. The winners of the prestigious NEDMA awards are selected based on their… Read more »

5 Ways to Create an Award-Winning Auto Lending Campaign

There are so many tools marketers have in the toolbox today. But what is the recipe for a profitable campaign? Don’t sell yourself short hoping to create a campaign that is just profitable; aim higher and plan a profitable and award-winning campaign! Case Study: Casco Federal Credit Union Gorham, ME | Assets: $67,723,502 | Members:… Read more »

Is Your Website ADA Compliant?

Title III of the Americans with Disabilities Act (ADA) provides that, “No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to) or operates a… Read more »